FAQ
1. **How can I track my order?**
**Answer:** After your purchase, you will receive a confirmation email with a tracking code and a link to track your order status.
2. **What payment options are available?**
**Answer:** We accept all credit cards, PayPal, and Stripe. All transactions are secure and encrypted.
3. **What is the delivery time?**
**Answer:** Delivery time varies depending on the location. It typically takes between 7 to 15 business days for international shipping.
4. **Do you offer free shipping?**
**Answer:** Yes, we offer free shipping on orders over a certain amount. Check the conditions on the checkout page.
5. **How can I modify or cancel my order?**
**Answer:** To modify or cancel your order, please contact our customer service as soon as possible. Changes can only be made before the order is shipped.
6. **Do you accept returns?**
**Answer:** Yes, we accept returns within 7 days of delivery, as long as the product is in its original condition. Please check our return policy for more details.
7. **Do the products come with a warranty?**
**Answer:** Yes, all our products come with a 30-days warranty. In case of a defect, please contact the technical support in your country directly for repair or replacement.
8. **How can I contact customer support?**
**Answer:** You can reach us via email at contact@cleoconnectfull.com or through our contact form on the website. We respond within 24 hours.
9. **Is it safe to shop on the Cleo Connect Full website?**
**Answer:** Yes, we use SSL encryption technology to ensure that all transactions are secure and protected.
10. **Do you ship to my country?**
**Answer:** Yes, we ship to most countries around the world. Check the list of available destinations on the checkout page.
11. **What should I do if my order arrives damaged?**
**Answer:** If your order arrives damaged, please contact us immediately. We will arrange for a replacement.
12. **How can I get a discount code?**
**Answer:** Sign up for our newsletter to receive exclusive offers and discount codes directly to your email.
13. **Can I buy in bulk with a discount?**
**Answer:** Yes, we offer discounts for bulk purchases. Please contact our support team for more information.
14. **How can I know if a product is in stock?**
**Answer:** The stock status is updated in real-time on the product page. If the product is out of stock, it will be indicated on the page.
15. **Do you have a buyer protection policy?**
**Answer:** Yes, we offer buyer protection on all purchases. If you do not receive your order or if there is any issue, we guarantee a refund or replacement.